Support

Old installers callas pdfaPilot

On the download page you can download the current version of the software for different platforms. If you still need to access older versions, use the direct links on this page to do so. For even older...

How to export (or import) multiple profiles at once?

Background It is quite easy to export (or even import) multiple profiles at once. Instructions Just go to the "Edit" dialog of the profiles (or chose "Create new callas Profile". Mark all...

How to create a pdfToolbox Server job that generates preflight reports?

Background callas pdfToolbox Server 5 allowed you to create "Hot folders" which specified a preflight profile and which indicated which preflight report needed to be generated in case of success, warning or error. callas pdfToolbox...

How can I convert PostScript files to PDF using pdfToolbox Server?

Background In pdfToolbox Server 5 there was a specific action that could be selected to convert PostScript (or EPS) files into PDF with specific PDF Settings. Because of the different way pdfToolbox Server 7 works, this...

The imposition action doesn't work anymore after changing a page size

Symptoms After editing the PageSizes.txt file to add a custom page size or change one of the built-in page sizes, every time I click on the "Arrange > Impose" action on the Switchboard, I get an error dialog box and the Impose...

Aktivierung manuell durchführen

Klicken Sie hierfür in diesem Fenster auf "Details".   Im nächsten...

Product activation does not work on Windows

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window, but when...

How to move your pdfToolbox settings to another machine?

Background This article explains how you can move or copy your pdfToolbox settings to another computer. Instructions First of all, make sure the new computer has the same ICC profiles installed as the...

How can I find the callas pdfToolbox configurators for Enfocus Switch?

Background In the past the pdfToolbox Server installer offered the option to install Enfocus Switch configurators; this option is no longer present in the pdfToolbox Server 6 installers. So how do I get the updated configurators?...

How to upload large files to support?

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with...