Support

I cannot activate my callas product as I don't have an Internet connection

Problem

Symptoms I have to install callas software on a system that doesn't have an Internet connection. The activation procedure requires an Internet connection to do the activation? How can I work around that? Cause When going through the proc...
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Questions on pdfToolbox: Warning "Invalid Compact Font"

Information

Question: What does the error message “Corrupt Font. Invalid Compact Font” that arises in Acrobat after creating a preflight or inventory report mean? Answer: Some 3rd party plug-ins like PitStop Professional are incompatible with the meth...
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Product activation does not work on Windows

Problem

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window, but when using it I...
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Questions on archiving PDF print files with PDF/A and PDF/X

Information

Question: In which ISO format is print data best archived? Answer: As PDF/A is rather emphatic and distinctive about assuring long-term reproducibility or reutilization of PDFs, the print data that is sent to the printers as PDF/X must bes...
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How to export (or import) multiple profiles at once?

How to

Background It is quite easy to export (or even import) multiple profiles at once. Instructions Just go to the "Edit" dialog of the profiles (or chose "Create new callas Profile". Mark all profiles, which shall be exported in the left li...
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Requirements for conversions to PDF

Information

pdfToolbox and pdfaPilot offer the possibility to convert several file formats to PDF. Click on the product you would like to use for conversions:
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Do you have a complete price list in Euro / USD?

Information

Yes, the latest price list is available via distributor Four Pees. To access the Reseller Guide, go to https://www.fourpees.com. Once you have registered as reseller, and your account has been approved, you will be granted access to the res...
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Paths to the pdfToolbox user folder

How to

The following paths are the folders for callas pdfToolbox Server 8: Windows CLI: %APPDATA%\callas software\callas pdfToolbox CLI 8 %ALLUSERSPROFILE%\callas software\callas pdfToolbox CLI 8 Desktop: %APPDATA%\callas software\callas pdfT...
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How to move your pdfToolbox settings to another machine?

How to

Background This article explains how you can move or copy your pdfToolbox settings to another computer. Instructions First of all, make sure the new computer has the same ICC profiles installed as the current one. Your pdfToolbox settin...
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How to integrate callas pdfToolbox with Enfocus Switch?

How to

The Enfocus Switch product line allows automating a series of “best of breed” applications in a visual and very user-friendly way. Of course the pdfaPilot and pdfToolbox products integrate into Switch. This integration happens through “conf...
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