Support

Activation links for callas products

Learn how to activate your callas products:

How do I best upgrade Adobe Acrobat on Windows so that callas pdfToolbox remains working?

When upgrading Adobe Acrobat on Windows (for example to go from version 9 to Acrobat X), Adobe Acrobat is completely reinstalled and the old version of the software is removed by the Adobe installer. To ensure pdfToolbox remains working,...

Installing on Mac OS

Question: During installation, I got a warning that the developer cannot be confirmed? Answer: callas software is a registered developer at Apple for MacOS. Due to some quite strict security settings...

Paths to the pdfToolbox user folder

The following paths are the folders for callas pdfToolbox Server 8: Windows CLI: %APPDATA%\callas software\callas pdfToolbox CLI 8 %ALLUSERSPROFILE%\callas software\callas pdfToolbox CLI...

How to move your pdfToolbox settings to another machine?

Background This article explains how you can move or copy your pdfToolbox settings to another computer. Instructions First of all, make sure the new computer has the same ICC profiles installed as the...

How to export (or import) multiple profiles at once?

Background It is quite easy to export (or even import) multiple profiles at once. Instructions Just go to the "Edit" dialog of the profiles (or chose "Create new callas Profile". Mark all...

How to locate my callas preferences?

Background This article explains how you can locate your preferences for one of the callas products. This can be helpful if you want to make sure you have a backup, if some of the preferences got damaged or if you want to move your...

How to upload large files to support?

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with...