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Support for callas software Products

Contact callas software for support

You can contact callas software's support team by filling out this support form. Each inquiry will be handled by our support ticket system, and we will process your support inquiry within two business days.

callas software Tutorials

callas software Tutorials offer short guides to new or often used features. With clear instructions and screenshots for every step, the tutorials help you to configure and use our products in no time.
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Frequently Asked Questions (FAQ)

You will find all the answers to frequently asked question concerning our products at our callas software FAQ page.

How to integrate callas pdfToolbox 5 with Enfocus Switch 10

Enfocus very recently released an upgrade to their Switch product line and callas software has several configurators for its pdfToolbox technology that integrate with Switch 10. Unfortunately, Enfocus shipped Switch 10 without the callas pdfToolbox 5 configurators. So, customers using pdfToolbox Server 5 in their workflows might encounter problems when upgrading to Switch 10. Read more ...

Support through our Partners

Typically the quickest and most efficient way to obtain answers to technical questions is by contacting one of our partners - please contact the partner from whom you purchased the software: List of callas software resellers....

callas software User Forum

Do you have general questions on callas software products? Do you need to solve specific problems? What do other users think about callas' products? The callas software user forum offers the ideal platform for these questions and is taken care of by the callas software team. Registration here...

Recommended Resources

Important information everyone should know regarding prepress, color management, PDF/X standards or PDF/A can be found here.

In addition you will find a short list of website-links, bulletin boards, forums or mailing lists, which we highly recommend you to check out. Go to Recommended Resources

Webinars

callas software Webinars offer the latest information on products, events and interesting topics.
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License agreement

The use of all products from callas software is governed by the "General License and Support Conditions" - please read carefully before downloading any of our products.

Support and Maintenance Agreement

When purchasing callas software server or CLI products you can also purchase a “Support and Maintenance Agreement” which not only includes free of charge access to all minor and major updates throughout the agreement, but also premium support through our dedicated Support Team. Read more ...