Support

DeviceLink Add-on for pdfToolbox Server

Information

The callas DeviceLink Add-on Server enables you to perform conversions via the supplied DeviceLink profiles. It is a locked option of the callas pdfToolbox Server and therefore not available as a separate download. To activate it - a licen...
Read more

DeviceLink Add-on Server - Integrated DeviceLink profiles

Information

Definition This is a special variant of ICC profiles that maps a color conversion directly from the source to the target in ONE profile. Each color of the source color space is hence directly mapped to a specific color of the target color ...
Read more

I cannot activate my callas product as I don't have an Internet connection

Problem

Symptoms I have to install callas software on a system that doesn't have an Internet connection. The activation procedure requires an Internet connection to do the activation? How can I work around that? Cause When going through the proc...
Read more

General questions on callas software products

Information

Question: What is the target user group of the callas software pdfToolbox products? Answer: pdfToolbox Desktop is targeted towards people who want to manually inspect or correct PDF files. It can be used either as a plug-in for Adobe Acrob...
Read more

Release notes callas pdfToolbox 7

Information

pdfToolbox 7.6.314 Release date: 2015-03-19 Update of pdfToolbox Desktop 7 free of charge for owners of a pdfToolbox Desktop 7 license Update of pdfToolbox Server 7 or pdfToolbox CLI 7 free of charge for owners of a Software Maintena...
Read more

Product activation does not work on Windows

Problem

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window, but when using it I...
Read more

Questions on command-line modules

Information

Question: Can callas software command-line versions also be downloaded directly from the site? Answer: Yes. On Mac or Windows, download the server version of the product - this will include the CLI module and its documentation. On Linux or...
Read more

Questions on pdfToolbox: Warning "Invalid Compact Font"

Information

Question: What does the error message “Corrupt Font. Invalid Compact Font” that arises in Acrobat after creating a preflight or inventory report mean? Answer: Some 3rd party plug-ins like PitStop Professional are incompatible with the meth...
Read more

How to export (or import) multiple profiles at once?

How to

Background It is quite easy to export (or even import) multiple profiles at once. Instructions Just go to the "Edit" dialog of the profiles (or chose "Create new callas Profile". Mark all profiles, which shall be exported in the left li...
Read more

Questions on archiving PDF print files with PDF/A and PDF/X

Information

Question: In which ISO format is print data best archived? Answer: As PDF/A is rather emphatic and distinctive about assuring long-term reproducibility or reutilization of PDFs, the print data that is sent to the printers as PDF/X must bes...
Read more
<