Support

Paths to the pdfToolbox user folder

How to

The following paths are the folders for callas pdfToolbox Server 8: Windows CLI: %APPDATA%\callas software\callas pdfToolbox CLI 8 %ALLUSERSPROFILE%\callas software\callas pdfToolbox CLI 8 Desktop: %APPDATA%\callas software\callas pdfT...
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The imposition action doesn't work anymore after changing a page size

Problem

Symptoms After editing the PageSizes.txt file to add a custom page size or change one of the built-in page sizes, every time I click on the "Arrange > Impose" action on the Switchboard, I get an error dialog box and the Impose action is...
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How to integrate callas pdfToolbox with Enfocus Switch?

How to

The Enfocus Switch product line allows automating a series of “best of breed” applications in a visual and very user-friendly way. Of course the pdfaPilot and pdfToolbox products integrate into Switch. This integration happens through “conf...
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How can I find the callas pdfToolbox configurators for Enfocus Switch?

How to

Background In the past the pdfToolbox Server installer offered the option to install Enfocus Switch configurators; this option is no longer present in the pdfToolbox Server 6 installers. So how do I get the updated configurators? Instruc...
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How can I convert PostScript files to PDF using pdfToolbox Server?

How to

Background In pdfToolbox Server 5 there was a specific action that could be selected to convert PostScript (or EPS) files into PDF with specific PDF Settings. Because of the different way pdfToolbox Server 7 works, this functionality needs...
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Installing on Mac OS

How to

Question: During installation, I got a warning that the developer cannot be confirmed? Answer: callas software is a registered developer at Apple for MacOS. Due to some quite strict security settings starting with MacOS 10.7 only software ...
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How to upload large files to support?

How to

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with pdfToolbox or pdfaPilot Examp...
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List of integrated DeviceLink profiles in pdfToolbox

Information

RGB to CMYK Source Target Adobe RGB (1998) ISO Coated v2 Adobe RGB (1998) PSO Coated v3 sRGB ISO Coated v2 sRGB PSO Coated v3 Conversions between standards - Europe Source Target ISO Coated v2 PSO Coated v...
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How do I best upgrade Adobe Acrobat on Windows so that callas pdfToolbox remains working?

How to

When upgrading Adobe Acrobat on Windows (for example to go from version 9 to Acrobat X), Adobe Acrobat is completely reinstalled and the old version of the software is removed by the Adobe installer. To ensure pdfToolbox remains working, fo...
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How to create a pdfToolbox Server job that generates preflight reports?

How to

Background callas pdfToolbox Server 5 allowed you to create "Hot folders" which specified a preflight profile and which indicated which preflight report needed to be generated in case of success, warning or error. callas pdfToolbox Server ...
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