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Missing Profiles after upgrading from pdfToolbox Server/CLI 8 to 9

Symptoms Some customers (especially when using Enfocus Switch) may miss some Profiles in the "/cli/var/Profiles" folder structure of the callas pdfToolbox Server/CLI 9 installation folder after upgrading from version...

The imposition action doesn't work anymore after changing a page size

Symptoms After editing the PageSizes.txt file to add a custom page size or change one of the built-in page sizes, every time I click on the "Arrange > Impose" action on the Switchboard, I get an error dialog box and the Impose...

Product activation does not work on Windows

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window, but when...

I cannot activate my callas product as I don't have an Internet connection

Symptoms I have to install callas software on a system that doesn't have an Internet connection. The activation procedure requires an Internet connection to do the activation? How can I work around...

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