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Questions on archiving PDF print files with PDF/A and PDF/X

Question: In which ISO format is print data best archived? Answer: As PDF/A is rather emphatic and distinctive about assuring long-term reproducibility or reutilization of PDFs, the print data that...

Questions on pdfToolbox: Warning "Invalid Compact Font"

Question: What does the error message “Corrupt Font. Invalid Compact Font” that arises in Acrobat after creating a preflight or inventory report mean? Answer: Some 3rd party plug-ins like PitStop...

Questions on command-line modules

Question: Can callas software command-line versions also be downloaded directly from the site? Answer: Yes. On Mac or Windows, download the server version of the product - this will include the CLI...

General questions on callas software products

Question: What is the target user group of the callas software pdfToolbox products? Answer: pdfToolbox Desktop is targeted towards people who want to manually inspect or correct PDF files. It can be...

Do you have a complete price list in Euro / USD?

Yes, the latest price list is available via distributor Four Pees. To access the Reseller Guide, go to https://www.fourpees.com. Once you have registered as...

Product activation does not work on Windows

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window, but when...

How to locate my callas preferences?

Background This article explains how you can locate your preferences for one of the callas products. This can be helpful if you want to make sure you have a backup, if some of the preferences got damaged or if you want to move your...

How to upload large files to support?

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with...

How can I find the callas pdfToolbox configurators for Enfocus Switch?

Background In the past the pdfToolbox Server installer offered the option to install Enfocus Switch configurators; this option is no longer present in the pdfToolbox Server 6 installers. So how do I get the updated configurators?...