Support

DeviceLink Add-on for pdfToolbox Desktop

The callas DeviceLink Add-on is a comprehensive set of specially prepared DeviceLink profiles to perform color transformations of complete PDF files. This way the colors of a PDF file prepared...

The imposition action doesn't work anymore after changing a page size

Symptoms After editing the PageSizes.txt file to add a custom page size or change one of the built-in page sizes, every time I click on the "Arrange > Impose" action on the...

How to move your pdfToolbox settings to another machine?

Background This article explains how you can move or copy your pdfToolbox settings to another computer. Instructions First of all, make sure the new...

Do you have a complete price list in Euro / USD?

Yes, the latest price list is available via distributor Four Pees. To access the Reseller Guide, go to https://www.fourpees.com

How to export (or import) multiple profiles at once?

Background It is quite easy to export (or even import) multiple profiles at once. Instructions Just go to the "Edit" dialog of the profiles (or chose...

Product activation does not work on Windows

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received...

I cannot activate my callas product as I don't have an Internet connection

Symptoms I have to install callas software on a system that doesn't have an Internet connection. The activation procedure requires an Internet connection to do the activation? How...

How to locate my callas preferences?

Background This article explains how you can locate your preferences for one of the callas products. This can be helpful if you want to make sure you have a backup, if some of the...

How to upload large files to support?

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as...